Turn on a setting that will no charge clients admin fee if they are paying with ACH
This will allow clients to avoid being charged the admin fee if they are using ACH as their payment method.
Step 1:
Go to More
Step 2:
Go to Global Settings
Step 3:
Go to Pricing
Step 4:
Select the Pencil Icon of the admin fee if you already have it set up. If not, select Add Pricing and select the type is Admin Fee
Step 5:
Select the checkbox to exclude those who are using ACH Payment.