What to do if you get the error “Authentication Credentials Were Not Provided”

If you get the “Authentication Credentials Were Not Provided” error, you likely need to log out and log back in. #

If you see an error pop up like this:image png Sep 17 2022 02 42 20 20 AM EngineHire

 

1) Please go to the URL and after .io add /logout.

Example:

Screen Shot 2023-08-31 at 9.21.51 AM

 

2) You will be automatically redirected to your login page.

 

3) Add your username and password credentials to login.

This will re-authenticate you.

Screen%20Shot%202024 03 20%20at%202 24 10%20PM png EngineHire

4) If you are not automatically redirected to your login page place your agency login page’s URL in your browser’s search bar.

 

Then go back to your url findingnanny.enginehire.io/login (plug in your own login URL of course!)

Screen Shot 2023-08-31 at 9.22.08 AM

 

 

 

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