The article provides a guide on how to activate and deactivate email templates, outlining steps to access template settings and efficiently manage templates. #
1 – Navigate to More → Email Templates.
2 – Click on the pencil icon for the relevant email template.
3 – Scroll to the bottom and check or uncheck the box to deactivate or activate the email template.
A greyed-out email template indicates that it is deactivated.
