Automated Email Triggered By Recording An Off System Payment

Directly from Recording An Off System Payment Create an Email Popup to Immediately Send To Clients or Admins. #

STEP 1. Create the Email #

1. Select the Template Tab

2. Select Email Template.

3. Select Add Template.

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4. Add an internal title for admins to easier find it. 

5. Select the Audience. SELECT CLIENT or ADMIN. Selecting Client will send the email to a Client and selecting Admin will send the email to an Admin. 

6. Choose the Trigger as Recorded Payment.

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7. Add an email subject.

Example: Hi [[fname]], Your Payment Has Been Recorded.

8. Fill in the body of the email. 

Example:

Hi [[fname]],

You’re payment for [[description]] in the amount of [[amount]] has been recorded by our agency. 
Thank you. 
Best,
Agency

10. Use the following at tags. These will auto populate the information they represent.

  • Use [[lname]] for last name
  • Use [[description]] for the payment description
  • Use [[amount]] for the payment amount
  • Use [[category]] for the type of payment (Cash, ACH, etc.)
  • Use [[fname]] for user’s first name.
  • Use [[lname]] for user’s last name.
  • Use [[email]] for user’s email.
  • Use [[id]] for user’s id.

11. Select Create

Step 2. Understanding How To Send To Clients. #

1. Select Client from the main dashboard table. 

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2. Select a Client.

3. Select the Admin tab.

4. In the secondary table select Payments/Credits.

5. Create an Off System Payment

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6. Select Record Payment and the Email will popup. Select Send to share it with the client or admin.

 

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