If you’ve enabled the chat feature in your agency settings, you can control how admins receive notifications for new messages exchanged between clients and candidates.
Go to Settings > Global Settings > App Settings > Notifications.
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Notify admins when there is a new app chat message
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Decide whether admins should be alerted when new messages are exchanged. As the app is solely for clients and candidates, you can opt to receive email notifications to review conversations.
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App chat message notifications emails
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If you choose to receive notifications, specify the email address where they should be sent.
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By configuring these settings, admins will stay updated on new app chat messages between clients and candidates. To see all chat messages, head to Logs > User Chat Log.
