Why Caregiver Turnover Is at Crisis Levels
According to the 2024 Activated Insights Report, many home care agencies struggle to retain newly hired caregivers. One of the key culprits? Poor or inconsistent onboarding experiences. When caregivers feel unsupported or overwhelmed at the start, they’re more likely to leave within the first few months. Agencies leveraging modern home care staffing software to create seamless onboarding workflows are seeing powerful results—from better engagement to longer tenure and improved client satisfaction.5 Proven Onboarding Strategies That Boost Retention
If you’re ready to build a more loyal and stable caregiving team, here are five strategies you can implement starting today—with or without software support.1. Create a Personalized Welcome Experience
Start every caregiver’s journey with a personal touch:- Record a welcome message from leadership
- Assign a seasoned caregiver buddy
- Send a handwritten welcome note or small gift
2. Simplify Onboarding Through Automation
Onboarding shouldn’t be a paperwork marathon. Use home care staffing software to digitize and automate:- Employment forms
- Policy overviews
- Background checks
- Schedule sign-offs
3. Deliver Micro-Learning Training Modules
Avoid overwhelming new caregivers with hours-long training. Instead, break required learning into short, digestible pieces:- 10-minute videos on documentation protocols
- Interactive quizzes covering safety routines
- Step-by-step tutorials on EHR or scheduling tools
4. Recognize Small Achievements Frequently
Celebrating successes fosters a culture of recognition and motivation. Send immediate props when a new caregiver:- Completes a tricky training
- Receives a positive client note
- Hits a milestone (e.g., 30 days with no call-offs)
5. Collect Feedback… and Act On It
Don’t wait for the exit interview to uncover onboarding gaps. Proactively request feedback at:- Day 7
- Day 30
- Day 60
Why Your First 90 Days Matter
The first 90 days are make-or-break for caregiver engagement and retention. Agencies that create structured, human-centric onboarding programs not only hold onto their caregivers longer they also deliver more consistent, higher-quality care. A connected onboarding experience, supported by home care staffing software, can streamline every step. From hiring to schedule setup and skills training, a smart platform ensures nothing and no one falls through the cracks.Make Retention a Competitive Advantage
A thoughtful onboarding strategy doesn’t just reduce caregiver churn—it helps position your agency as an employer of choice. Investing in systems and processes that empower new hires pays off in loyalty, job performance, and client satisfaction. ✅ Confident caregivers ✅ Fewer no-shows & late starts ✅ Reliable long-term teams Ready to strengthen your agency from day one?👉 Book a free demo of our home care staffing software at www.enginehire.io/book-demo 👉 Download the eBook: 3 Must-Have Technologies to Grow an Agency Today 👉 Explore more content on hiring and retention at our Home Care Staffing Blog
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Sarah M.
When I first spoke with Enginehire I thought the price was a little steep and almost did not move forward. Ever since then the price is worth every penny. If I ever need anything updated, they respond almost immediately with a solution. They are continuously working to keep the system updated and always adding new features Read full review Founder of Nannies Coast to Coast
Debra Fortosis
I have used two other management platforms and I can tell you that Enginehire is the best. Want a one-stop shop? You can match people to jobs, build resumes directly from their profiles, and so much more in seconds. Enginehire has saved me money by saving me time. Read full review Elite Family Care
James McCrossen
Enginehire has been a game-changer for my agency. One of the biggest standouts is their tech support. Using Enginehire has genuinely helped me become more efficient and streamlined our operations. Highly recommend it to any agency owner looking to level up. Read full review Manny and Me
Amelia D’Urso
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I should have done this months ago. I waited out of fear and concern that automation wouldn’t be the right fit for such a personalized service. I was so wrong and I’m kicking my past self for waiting! Any agency that is on the fence or considering Enginehire should just take the plunge. It is worth every penny! Read full review Amelia’s Nannies
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The Enginehire Team have been excellent to work with and provide phenomenal customer service . Their knowledge of the industry and individual customization is unparalleled and their platform has revolutionized the way that my team does business. Read full review Sommet Nannies
Ruka Curate
We have used so many platforms. From iCims to Bullhorn, to trying to create ones ourselves with Zoho, Asana, Monday.com, Trello, and Airtable. They just did not work for our industry. Enginhire has created a logical system that is simple to use with lots of amazing features. I am so glad we found them. Read full review Tiny Treasures NYC
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The software is brilliant, it is the only one we could find in our 4 years of looking that would do exactly what we wanted. It has honestly taken a huge amount of admin of our hands. It is is almost 100% customisable. Read full review Peace and Riot UK
Deniz Hanson
The Enginehire team was absolutely wonderful to work with; professional, dedicated, and supportive. I cannot recommend Enginehire enough if you’re looking for a way to streamline your processes and work with a patient and understanding team. Read full review Trusted Nanny Match
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