The medical staffing industry is undergoing a seismic shift. If your company hasn’t yet explored platform-based staffing software, you’re sadly already behind.
As we look toward the Private Duty Conference 2025 in Las Vegas, one trend is loud and clear: staffing platforms are taking over and fast!
The Rise of Staffing Platforms in Healthcare
In 2020, platform-based staffing accounted for just 2.1% of U.S. temporary staffing revenue in healthcare. By 2022, that number soared to 15.3%, with a slight dip to 11.5% in 2023, suggesting market maturation and strategic consolidation. However, when we look at specific segments like travel nursing, per diem, and allied health, the trend is unmistakable: platform adoption is accelerating.
Segment Breakdown of Platform Share in 2023:
Travel Nurses: 28% of temp staffing delivered via a platform (2022 data)
Per Diem: 23%
Allied Health: 19%
Locum Tenens: 3%
And among 1099 workers:
Per Diem via Platform: 33%
Travel Nurse via Platform: 5%
Allied Health: 1%
Locum Tenens: 3%
Why does this matter? Because it reflects where the industry is heading and who’s leading it.
Who’s Leading the Charge?
Several major players in the industry already own their platforms, giving them full control over the staffing experience:
✅ Aya Healthcare
✅ AMN Healthcare
✅ Cross Country Healthcare
✅ Medical Solutions
Meanwhile, some well-known names have not yet made the leap:
❌ CHG Healthcare Services
❌ Amergis
❌ Jackson Healthcare
If your agency isn’t using a medical staffing platform, you’re not just missing out on efficiency—you’re risking irrelevance.
Why Companies Must Upgrade Now.
It is plain and simple: It is time to update. You need to stand back and look at the pain points of our company’s user experience. Medical staffing agencies that continue to rely on spreadsheets, manual scheduling, and disjointed communication are already being left behind. Here’s why upgrading to medical staffing software is no longer optional:
Faster Fill Rates: Automated matching means faster placement of qualified candidates.
Improved Candidate Experience: Mobile apps and digital onboarding make working with your agency seamless.
Better Compliance Tracking: Platforms streamline credentialing, saving time and avoiding risks.
Data-Driven Decisions: Real-time dashboards help you track performance, trends, and profitability.
Scalability: Whether you’re serving hospitals or private duty clients, platforms allow you to grow without adding administrative overhead.
Platform Technology Will Be a Key Topic at the 2025 Private Duty Conference in Las Vegas
This year’s Private Duty Conference will focus heavily on technology adoption in the medical staffing industry. Workshops will highlight:
Choosing the right staffing platform
Transitioning from legacy systems
Using platforms to increase retention and revenue
Future-proofing your agency in a tech-driven landscape
Don’t miss this opportunity to learn directly from experts and see platform solutions in action.
If your medical staffing agency is ready to evolve, now is the time to act.
The shift toward platform-based medical staffing is no longer speculative—it’s happening now. Agencies that embrace technology will benefit from higher efficiency, improved client satisfaction, and greater revenue opportunities.
Becoming a Medical Staffing Platform Is Within Your Grasp
You don’t need to burn everything down and start from scratch. You just need to catch up, and the good news is, you absolutely can. Today’s leading medical staffing software platforms are built to evolve with you. The right solution will help you streamline operations, deliver better service, and compete with the giants, without losing the personal touch your agency is known for.
Here’s what to look for when choosing a platform:
1. Prioritize User Experience (UX)
A good user experience isn’t a luxury,it’s a necessity. Just like a website should get visitors where they want to go in the fewest clicks, your staffing software should do the same. Whether it’s a client searching for a nurse or a candidate applying for a shift, the process must be fast, intuitive, and frustration-free.
Pro Tip:
Always ask yourself: “How quickly can someone find what they need and take action?”
2. Smart Forms That Get the Process Started (Without Overwhelming)
Nobody likes long forms. Whether it’s a client inquiry or candidate application, ask only for what’s essential up front. Once they’re in the system, you can collect the rest.
Best Practices:
Break forms into steps or pages so users only see one part at a time.
Use conditional logic to reveal questions as needed, so the experience feels personalized, not overwhelming.
Shorter forms = higher conversion rates. Period.
3. Candidate Boards & Talent Galleries
Showcase your talent like it’s 2025, because it is. A candidate gallery or board that allows clients to filter by specialty, availability, or credentials is a game changer. Once clients find someone they like, let them express interest with a click.
This brings your agency closer to a self-service model, without sacrificing control.
4. Logins & Portals That Empower Users
Your clients and candidates want control. Give them secure portals where they can:
View or update their information
Upload documents or credentials
Track requests or shifts
Communicate with your team
Letting users self-serve (at least partially) reduces back-and-forth and boosts satisfaction.
5. Automate What Slows You Down
If your team is still manually sending emails, entering data, or updating records—you’re wasting time and money. Automation doesn’t mean losing the human touch; it means enhancing it.
Imagine:
A candidate applies → a tailored welcome email is instantly sent
A client submits a request → it’s routed and confirmed automatically
Your system generates emails pre-filled with profile and credential info
You stay personal, but save hours.
You Need an App
An app keeps your agency in your users’ hands—literally. With a branded mobile app, your clients and candidates can:
Book or apply for shifts
Check schedules
Message your team
Submit timesheets or credentials
Being accessible 24/7 on mobile is no longer optional. It’s expected.
Want to Streamline Your Medical Staffing Software?
Whether you’re managing 10 Candidates or 10 Million the right tools matter.
Transforming into a platform-powered medical staffing agency doesn’t have to be painful. With the right technology and a few smart changes, you can upgrade your workflow, modernize your experience, and stay competitive in a rapidly evolving industry.
The tools are ready. The opportunity is here.
Are you ready to catch up, or get left behind?
Let us help you match your mission with your tech.
Connect with our team HERE.
